Privacy Policy

Last updated: Dec 17, 2025

Pill Buddie Healthy Tech (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase the Pill Buddie device (“Product”).

By using our website or placing an order, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect personal information when you:

  • Place an order
  • Create an account
  • Contact us for support
  • Subscribe to newsletters or updates

This may include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely by Stripe — we do not store card numbers)
  • Order details

1.2 Automatically Collected Information

When you browse our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the site
  • Cookies and tracking data

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Payment Processing (Stripe)

All payments are processed securely through Stripe.
Stripe may collect and store payment information according to its own Privacy Policy.

We do not have access to your full credit card number or security code.

4. Cookies & Tracking Technologies

We use cookies to:

  • Keep your cart active
  • Remember your preferences
  • Improve website performance
  • Analyze traffic

You can disable cookies in your browser settings, but some features may not work properly.

5. Sharing Your Information

We only share your information with trusted third parties when necessary:

  • Payment processors (Stripe)
  • Shipping carriers
  • Email service providers
  • Website analytics tools

These partners are required to protect your information and use it only for the services they provide.

We do not sell or trade your personal information.

6. Data Storage & Security

We take reasonable steps to protect your information, including:

  • Secure website encryption (HTTPS)
  • Limited access to customer data
  • Secure payment processing through Stripe

However, no online system is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of your data
  • Opt out of marketing emails
  • Request a copy of your data

To exercise these rights, contact us at {{your support email}}.

8. Email Communications

If you subscribe to updates or place an order, we may send:

  • Order confirmations
  • Shipping updates
  • Product announcements
  • Occasional newsletters

You can unsubscribe at any time using the link in our emails.

9. Children’s Privacy

Our website and products are not intended for children under 13.
We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The “Last updated” date at the top will reflect the most recent version.

Continued use of our website indicates acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:
info@pillbuddie.ca

Pill Buddie Healthy Tech